Laboratory Manager

Simbec-Orion Group

Merthyr Tydfil, United Kingdom

We are currently seeking a Laboratory Manager to join our Laboratory Services Department. In this role, you will be responsible for leading an operational team that provides a range of services related to laboratory analysis within clinical trials for our clients. This includes managing people, service outputs, processes, equipment, facilities, resource allocation, and ensuring regulatory compliance of the services provided to clients. As a Delegate (where required), you will promote the department during the acquisition of new work and support the development of employees within the Laboratory Services department. You will also collaborate and support other Laboratory Managers, Principal Scientists, and/or Senior Laboratory Project Managers to ensure that services are planned, properly resourced, managed, and executed in accordance with appropriate Key Performance Indicators related to time, cost, and quality of our Laboratory Services Department.

KEY ACCOUNTABILITIES

Manage day-to-day operations of all assigned departmental responsibilities, ensuring client expectations are met for all client projects.
Manage, coach, and mentor direct reports to achieve assigned objectives measured by appropriate Key Performance Indicators.
Manage, develop, and monitor the team’s competence, identifying and addressing their training/development needs in collaboration with other stakeholders, ensuring appropriate records are maintained in line with company expectations.
Manage, develop, and monitor the team’s capacity and experience, engaging in authorised recruitment and onboarding to maintain adequate resources to meet the assigned objectives.
Manage, schedule and monitor the team’s productivity and day-to-day activities, ensuring company and client expectations are met for all projects.
Manage, develop and record all departmental processes in line with the expected time/cost/quality requirements and data integrity guidance.
Manage commercial development activities, ensuring company and client expectations are met.
Manage, effect, and monitor communication about the status of work performed with intra-departmental stakeholders, Project Managers, Sponsors, and other stakeholders.
Manage compliance with all related regulations and guidelines, including Scientific, H&S, Quality, Legal, etc., where appropriate.
Manage, with participation as appropriate, departmental tours, audits and discussions relating to Laboratory Services with the Sponsor and other internal/external stakeholders.
Collaborate with other Line Managers to support onboarding new Laboratory Services employees.
Ensure facilities, equipment, and workstations meet a compliant and presentable standard.
Fulfilment of reasonable requests to perform occasional operational work.

SKILLS REQUIRED

ESSENTIAL

Science or Business degree or equivalent
Significant previous experience in leading/managing a team within a regulated laboratory environment
Experience in managing multiple projects and managing competing priorities, ensuring the delivery of results on time and within budget
Excellent verbal and written skills, with the ability to tailor communication to a variety of internal and external stakeholders
Significant previous experience working in a regulated environment (IS0 17025, 15189 or MHRA GLP/GMP/GCP)

DESIRABLE

MSc, PhD or MBA in a relevant discipline
Experience in research work and/or relevant experience gained using similar scientific and analytical techniques
Experience in streamlining and improving operational processes
Project management/Six Sigma/Lean certification
Good understanding of MHRA Phase I Accreditation scheme requirements
Working knowledge of laboratory testing in a GLP/GMP/GCP environment

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