Global Medical Information and Knowledge Management
Sobi
Basel, Switzerland
Job Description
Including, but not limited to the following MedInfo Processes
- Keep overview over processes and agreements involving medical information at HQ, affiliates, as well as service providers contracted
- Stay informed about Medical Information related systems available General MedInfo tasks and -inquiry management
- Presence at Medical Affairs/Information booth at scientific congresses if needed
- Ensure that provision of scientific literature to internal and external customers is compliant with copyright regulations
- Follow current medical information processes for the creation and timely provision of high quality medical information responses to internal and external customers
- Identify, escalate and record, adverse events and product quality complaint associated with medical information inquiries
- Build and maintain deep knowledge and understanding about Sobi’s product portfolio
- Responsible for the collection and handling of incoming medical inquiries in collaboration with subject matter experts in adherence to all applicable rules, regulations and SOPs
- Maintain appropriate documentation/tracking of inquiries and responses
- Responsible for the identification of areas that are the subject of frequent medical information inquiries
- Responsible for the development and maintenance of standard response letters (SRLs) and frequently asked question (FAQs) documents, as well as for the creation of Non Standard Responses
- Support the development and maintenance of SRLs and FAQs
- Provision of reports and listings to partners and internally
- Contribute to medical educational activities (eg training material, literature updates, journal clubs) and development of non-promotional material in collaboration with the Medical & Scientific Affairs team if needed
- Keep abreast of scientific information and knowledge in assigned areas • Builds and maintains cross-functional relationships Literature analyses
- Create product-specific literature databases, maintain these databases, and create metrics analyses of articles published to support the work of several cross-functional teams within Medical Affairs and beyond.
Backfill capabilities
- Backfill Global MedInfo colleagues in case needed Training
- Train relevant functions and subject matter experts in the Medical Information procedures (shared activity)
Qualifications
Desired Experiences/Competencies
- PhD or Master’s degree in Life Sciences or equivalent
- Experience of at least three years within the Pharmaceutical Industry
- Demonstrated ability to accurately and effectively evaluate and analyze medical/scientific literature
- Presentation skills
- Experience in Medical Writing
- Excellent written and verbal communication skills in English
- Experienced in working with Literature databases (Embase, Medline)
- Experienced in MS Office, specifically MS Excel
- Knowledge on Tableau or similar analysis software Personal attributes
- Collaborative team player with interpersonal skills, able to work effectively in a team setting and interact respectfully with people of different cultural, seniority and functional backgrounds
- Sense of accountability and ownership
- Results oriented
- Entrepreneurial, driven and engaged
- High scientific and ethical integrity
- Flexible and able to operate in a quickly changing environment
- Strong attention to detail and diligence
- Able to work independently
- Ability to engage with key external stakeholders
- Prioritization and time management skill
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