Global Medical Information and Knowledge Management

Global Medical Information and Knowledge Management

Sobi

Basel, Switzerland

Job Description

Including, but not limited to the following MedInfo Processes

• Keep overview over processes and agreements involving medical information at HQ, affiliates, as well as service providers contracted
• Stay informed about Medical Information related systems available General MedInfo tasks and -inquiry management
• Presence at Medical Affairs/Information booth at scientific congresses if needed
• Ensure that provision of scientific literature to internal and external customers is compliant with copyright regulations
• Follow current medical information processes for the creation and timely provision of high quality medical information responses to internal and external customers
• Identify, escalate and record, adverse events and product quality complaint associated with medical information inquiries
• Build and maintain deep knowledge and understanding about Sobi’s product portfolio
• Responsible for the collection and handling of incoming medical inquiries in collaboration with subject matter experts in adherence to all applicable rules, regulations and SOPs
• Maintain appropriate documentation/tracking of inquiries and responses
• Responsible for the identification of areas that are the subject of frequent medical information inquiries
• Responsible for the development and maintenance of standard response letters (SRLs) and frequently asked question (FAQs) documents, as well as for the creation of Non Standard Responses
• Support the development and maintenance of SRLs and FAQs
• Provision of reports and listings to partners and internally
• Contribute to medical educational activities (eg training material, literature updates, journal clubs) and development of non-promotional material in collaboration with the Medical & Scientific Affairs team if needed
• Keep abreast of scientific information and knowledge in assigned areas • Builds and maintains cross-functional relationships Literature analyses
• Create product-specific literature databases, maintain these databases, and create metrics analyses of articles published to support the work of several cross-functional teams within Medical Affairs and beyond.

Backfill capabilities

• Backfill Global MedInfo colleagues in case needed Training
• Train relevant functions and subject matter experts in the Medical Information procedures (shared activity)

Qualifications

Desired Experiences/Competencies

• PhD or Master’s degree in Life Sciences or equivalent
• Experience of at least three years within the Pharmaceutical Industry
• Demonstrated ability to accurately and effectively evaluate and analyze medical/scientific literature
• Presentation skills
• Experience in Medical Writing
• Excellent written and verbal communication skills in English
• Experienced in working with Literature databases (Embase, Medline)
• Experienced in MS Office, specifically MS Excel
• Knowledge on Tableau or similar analysis software Personal attributes
• Collaborative team player with interpersonal skills, able to work effectively in a team setting and interact respectfully with people of different cultural, seniority and functional backgrounds
• Sense of accountability and ownership
• Results oriented
• Entrepreneurial, driven and engaged
• High scientific and ethical integrity
• Flexible and able to operate in a quickly changing environment
• Strong attention to detail and diligence
• Able to work independently
• Ability to engage with key external stakeholders
• Prioritization and time management skill

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