Clinical Operations Manager/CRA Line Manager

Clinical Operations Manager/CRA Line Manager

Syneos Health

Warsaw, Poland

JOB RESPONSIBILITIES

Major Responsibilities:

  • FSP Operational managers manage employees within various roles seconded to client organizations (Monitoring, Project management, Data Services, Medical Affairs, Quality and Safety & Pharmacovigilance);
  • Ensure compliance to policies, SOPs, federal and local guidelines and GCPs;
  • Identify, address and follow up on performance and quality issues;
  • Build interactive working relationships with local client managers, to understand client satisfaction on services being provided and also potential future pipeline needs.
  • Participate in the interview process;
  • Review and approve expense reports and timesheets;
  • Coordinate and conduct new employee orientation and training;
  • Complete ISM costing tools for each resource, manage merit adjustments during anniversary cycles;
  • Complete weekly Ops Manager reporting on ISM;
  • Report to one of four European level Operational Manager Leads;
  • Interaction between recruitment teams, Alliance Management teams and region and/or program wide operational teams.

Supervisory/Management Responsibilities:

  • Supervise, coach and mentor staff;
  • Oversee development of direct reports by setting goals, conducting performance reviews, evaluating and monitoring training needs, creating development plans, mentoring and coaching;
  • Set priorities and schedule activities for departmental resources in between client secondments, implement company objectives, and create alternative solutions to address business and operational challenges.

QUALIFICATION REQUIREMENTS

  • Bachelor’s degree in life sciences, nursing degree, or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical or Biotechnology Company, including some time in a leadership capacity or equivalent combination of education, training and experience is required.
  • Extensive knowledge of GCP/ICH guidelines and other applicable regulatory requirement;
  • Excellent communication, presentation, interpersonal, and change management skills, both written and spoken, with an ability to inform, influence, convince, and persuade;
  • Strong time management, technical and organizational skills. Ability to work independently and within a team environment;
  • Knowledge of basic financial concepts as related to forecasting and budgeting. Understands project budgets;
  • Must demonstrate good computer skills and be able to embrace new technologies;
  • Ability to travel as necessary (up to 25%).

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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