Associate Director, Global Medical Communications

Associate Director, Global Medical Communications

Incyte

Geneva, Switzerland

This position is responsible for the creation of Global Scientific Content, the provision of Global Medical Information as well as Global Medical Training services within the GMA Department for one of our advanced pipeline assets, ensuring the timely and high-quality delivery of medical, scientific and technical information and data to a wide variety of external & internal customers. Other key responsibilities include management of medical communication operations, such as development of electronic document repositories or global standard operating procedures (SOPs).

 

Key responsibilities

  • Ensuring high quality and expediency in the development and distribution of medical, scientific and technical information to both internal and external customers;
  • Maintaining a high level of technical and scientific expertise through familiarity with medical and scientific literature on the Incyte pipeline asset;
  • Liaising with intra- and inter-departmental colleagues to build relationships and proactively identify needs of stakeholders in support of pipeline;
  • Contributing to the global medical strategy and ensuring execution of global medical communications activities in accordance with the departmental operational model and expectations while meeting appropriate legal, regulatory and corporate requirements;
  • Engaging with other functions in developing, modifying and executing departmental and company procedures and policies that have immediate operational effect.

Operational responsibilities

  • Developing and maintaining a broad knowledge of medical, scientific and technical information on the Incyte pipeline asset;
  • Planning, developing and maintaining key medical information documentation, this includes but is not limited to Medical Information Response Letters, Questions & Answers documents, medical slide decks;
  • Supporting the Global Medical Information Call Center through training, monitoring inquiries, and managing escalated inquiries ensuring prompt, accurate, quality-assured responses to medical/scientific/technical information requests from healthcare professionals, patients, caregivers, and the general public;
  • Participating in international medical & scientific congress activities, and developing congress materials (e.g. brochures, videos);
  • Developing training modules primarily for medical teams but also for the rest of the R&D organization. Training will be primarily related to diseases or products, but could also be related to systems, or process/compliance;
  • Contributing to live or recorded training sessions by ensuring content is accurate and in line with key global medical resources;
  • As needed, reviewing and advising on development of marketing materials;
  • Supporting the Medical Communications needs of regional and local affiliates and ensuring consistency of medical messaging across the globe by creating and maintaining effective communication channels, facilitating training, and providing access to key scientific documents;
  • Ensuring access to a wide array of established scientific and medical content resources within company electronic document repositories and data-banks; maintaining, updating and managing such repositories/data-banks, as pertinent to the needs of internal and external customers;
  • As appropriate ensuring alignment of Medical Communications activities with global medical strategy through development of a comprehensive Medical Communication Tactical plan;
  • Working closely with the rest of the GMA team, ie Global Publications, Global Medical Leads, Global Internal Medical Education, and also clinical research scientists & medical directors in Clinical Development, basic/translational scientists in Discovery/Biology, product leads in Global Product Strategy/Commercial, as well as engaged scientific communications agencies/vendors to contribute to build scientific/medical ‘statements’ and new product ‘narratives’ and ensure alignment of Scientific & Medical Content;
  • Collaborating seamlessly with Regional Medical Communications Services to ensure maximal alignment;
  • Participating in development and maintenance of standard operating procedures (SOPs) for Global Medical Content Creation and Review, as well as Global Medical Information Services.

Minimum Requirements

  • Advanced degree in Life Sciences (e.g., Ph.D.) or Pharmacy sciences (e.g., Pharm.D.), or equivalent is required;
  • Minimum 5 years’ experience in the field of Scientific Content and Medical Information & Communications is required;
  • Experience in Global/International Medical Information System/Service (G-MIS) operational management;
  • Experience in medical scientific exchange (e.g., MSL slide decks) material management and execution at a global level;
  • In-depth understanding of legal requirements, regulatory issues, codes of practice and guidelines as relevant to the provision of Medical Information and medical data communication and scientific exchange;
  • In-depth understanding of the specialized databases for the scientific community.

Other necessary attributes

  • Proven high level of competence with computers as well as document management, storage and retrieval systems (such as internet-residing databases/data-banks) is essential;
  • Demonstrated success in developing effective solutions to complex problems is required;
  • Demonstrated ability to understand the operating principles of the various functions within a GMA organization, and the prerequisites and implications of successful medical support of global-scope projects and initiatives;
  • Recognized ability to respond to urgent timelines is essential;
  • Documented skills of interaction with external collaborators/agencies/company customers are a must;
  • Superior adoption of techniques and demonstration of skills aiming to maximize customer-centricity are essential;
  • Must have demonstrated success in establishing successful working relationships with a diverse range of internal and external key stakeholders;
  • Must be a dependable self-starter; must be capable of working independently on multiple projects, prioritizing tasks and moving projects forward;
  • Must possess excellent organization skills, and be able to operate effectively in a heavily metricized, matrix-type organization, where a demanding workload requires balancing multiple responsibilities simultaneously;
  • Must possess excellent communication and interpersonal interaction skills;
  • High attention to details and scientific rigor is required;
  • Experience in oncology is an asset;
  • Travel is estimated up to approx. 10%. The majority of this travel activity will be in the U.S. and Europe. Travel will include – but will not be limited to: major U.S. and international conferences, and internal company meetings (e.g. Departmental Summits, brand team workshops).

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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