Medical Education Director - DACH Region

Medical Education Director - DACH Region

Smith & Nephew

Hamburg, Germany

Job Description

This role is the main interface between the EMEA regional and the DACH cluster's HCP Medical Education. The primary responsibility is to ensure the alignment of the cluster product training and education (PTE) to the regional strategy which in turn is based on the global strategic imperatives of each Business Unit. This role will ensure that the global standardised approach to implementing learning pathways in all segments is followed and that the adoption of products is measured within a compliant HCP engagement framework.

The DACH Medical Education Director will also assume in-country responsibility in developing, managing and ensuring delivery of national programs is aligned to commercial strategy and in line with global/regional standards and protocols.

The role will require strategic review of the local market trends and adjust the medical education strategies within the cluster which suits needs of the Healthcare professionals. The role is also the primary point of contact for Smith & Nephew’s interaction with HCP societies and industry bodies involved in the governance of industry sponsored medical education within the DACH cluster.


Global medical education strategy execution

  • Act as the main point of contact and external/internal face for all aspects of medical education implementations;
  • Liaise with the commercial organization regarding the local PTE needs;
  • Ensure that the medical education activities follow the Smith and Nephew’s global and local compliance policies, procedures and regulatory guidelines;
  • Prepare budgets for the local delivery of the medical education training activities.

Global policies and procedures management

  • Oversight management of the implementation of the S&N Compliance code in all the regional medical education activities;
  • Identify the compliance and GPP training needs for both the regional medical education and commercial functions;
  • Report on any changes to the local regulatory environment pertaining to the development, delivery and evaluation of the medical education activities;
  • Responsible for all the local PTE, consulting agreements and grant submissions for medical education.

Measure training effectiveness and adoption

  • Ensuring that systems and processes are in place to measure the effectiveness of the PTEs that include product adoption by trained HCPs;
  • Leading the selection of the qualified PTE participants to ensure that the right type of HCPs with the relevant experience and trainings needs are chosen to take part in local or international courses;
  • Prepare evaluation reports related to training effectiveness and adoption monthly, quarterly and annually for the regional and global medical education and commercial functions.

Build relationships with the key regional medical societies

  • Identify key regional societies with whom S&N may create medical education partnerships;
  • Develop the regional medical education activities that could be delivered through the regional societies in line with the S&N global medical education and local commercial needs;
  • Determine the need for, the type of and the recipient of the S&N grants in medical education for the regional societies;
  • Evaluate annually the strength of the relationship and effectiveness of the medical education partnerships between S&N and the local societies.

Innovate medical education delivery strategies

  • Search for new and innovative ways to deliver medical education in the most cost effective manner e.g. eLearning;
  • Lead in the provision of the local electronic content from the medical education activities for the S&N Education & Evidence portal for eLearning.

Ad hoc duties

In addition to the above, employees are required to carry out any reasonable request to perform other duties as may be reasonably required within the scope of the job title and to work safely at all times with due regard for health, safety and environmental protection.


Travel: +/- 50% travel within regional cluster and international.


Bachelor or Master’s degree in a business related discipline.


  • Minimum 5 years’ experience in product or marketing management in the medical devices industry;
  • High level experience in project management;
  • Experience in orthopaedics and/or wound management highly desirable;
  • Proven experience in cross-functional;
  • People management experience highly desirable.


  • Ability to adapt and respond to internal & external customer needs;
  • Pragmatic problem solving skills;
  • Excellent influencing, negotiating and conflict resolution skills;
  • Strong project management skills and attention to detail (planning, prioritization, objective setting, meeting management and implementation);
  • Medical and personal integrity;
  • Pro-active and positive approach to teamwork;
  • Flexible “can do” attitude, adaptable to change;
  • Seeking continual improvement;
  • Self-starter, ability to work autonomously;
  • Excellent written and verbal communication skills.


  • Good understanding of the local and international healthcare systems;
  • Ability to work with a variety of internal and external key stakeholders;
  • High level competency in project management within medical education;
  • High level competency in planning and organization;
  • Advanced Microsoft office proficiency;
  • Prepared to work flexible hours);
  • Experience in working with diverse cultures.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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