Head of Operations Mammalian SUT Facility


Visp, Switzerland

Job Description Summary

The Head of Operations Mammalian SUT Facility will have overall responsibility for performance of the manufacturing facility and achieving the requested manufacturing goals. He/She ensures products and/or services are executed safely within the expected quality and compliance (cGMP).

Job Description

Key accountabilities and duties ​

  • Managing the production unit and giving leadership to multi-disciplinary teams (Manufacturing, MSAT) of senior production leaders, managers, supervisors and operators. Full responsibility for all aspects of human resource management such as qualification, development, coaching, hiring, pay decisions and discipline issues;
  • Build up and sustain a successful, high performing team. Maintain a culture of empowerment and innovation, trust, high performance and change readiness;
  • Responsible for resource and vacation planning of the assigned team members with regard to the fulfillment of all production orders;
  • Ensures a good information exchange from the upper management levels) to the organization and the other way around through regularly team meetings and escalation of production issues;
  • Implements the Lonza culture via openness for change and new ideas, cooperative teamwork and continuous improvement even outside the own area of responsibility;
  • Working as operations lead in the Capital investment project for building and commissioning of the manufacturing unit;
  • As end user main driver for the operational set-up and other factors influencing the manufacturing costs. Shares experience from an operational and maintenance point of view with the design team;
  • Responsible for operative takeover of the new plant (after operational qualification, before performance qualification) and integration in the overall manufacturing network of Lonza and the Biopark site;
  • Accountable for preparation of risk analysis (SHE, GMP) and all relevant procedures and ensuring training of staff;
  • Planning & Supervision of production activities to ensure products are manufactured and delivered safely, timely, cost effective with the required quality;
  • Ensuring the technical availability of the plant also with respect to regulatory requirements (Safety, cGMP);
  • Responsible for developing continuous improvement programs to reduce cost and increase productivity through Operational Excellence and Innovation initiatives;
  • Developing department goals and strategy and prioritize with respect to overall goals of Lonza, the Lonza BU and the Biopark site;
  • Responsible for preparing the budget of the unit and preparing lumpsums, CARs and upon approval ensuring their execution accordingly to plan and budget;
  • Ensuring proper execution of all people management activities including training, development and retention of associates according to the needs of the production unit;
  • Representing the facility during regulatory inspections and customer audits as Operations Head;
  • As a member of the Ibex Operations Leadership Team responsible for all aspects representing the facility;
  • Ensures and manages the interfaces between Manufacturing, MSAT, Plant Engineering, Support, QA and QC.

Qualifications and skills required

  • Master’s degree (required), PhD is an advantage;
  • Preferred area of study: Biotechnology or related discipline;
  • Minimum 10 years of experience in leading positions in Biopharma area;
  • Green or Black Belt Certification (preferred);
  • Recognized expert in the area of GMP and biopharma production of large molecules. Depth understanding of bioprocesses and operational excellence to solve problems;
  • Very good understanding of business and financial processes;
  • Strong leadership skills;
  • Motivator and action orientated;
  • Ability to communicate internally and externally at higher levels;
  • Strong business understanding;
  • Structured, focused and well-organized working attitude;
  • Open-minded for new ideas and solution-oriented;
  • High motivation and dynamic drive.

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